"It has saved the finance team and the wider organisation hours of staff time"

Kidney Care UK is the UK’s leading kidney patient support charity, dedicated to helping people affected by kidney disease. For over 40 years, it has provided practical, emotional, and financial support, funded patient grants, raised awareness, and worked with healthcare professionals to ensure no one faces kidney disease alone.

Challenges with previous expense process

Previously, Kidney Care UK had a manual expense management process, which presented issues with approvals and duplicate expense submissions.

Choosing ExpenseIn

After conducting extensive research, Kidney Care UK identified ExpenseIn as the most suitable solution. ExpenseIn stood out as it offered the ability to effectively manage corporate cards and streamline invoice approvals.

Unlike other systems, [ExpenseIn] offered the ability to manage corporate cards and invoice approvals.

The customer support has been excellent, and the app is ideally suited for staff who travel frequently.

Time saving benefits

ExpenseIn has significantly reduced the time spent by both the finance team and the wider organisation on administrative tasks. By routing all invoices through the platform, it has also strengthened fraud prevention, making phishing attempts easier to spot.

It has saved the finance team and the wider organisation hours of staff time, plus it has mitigated some fraud risks.

It has also improved the capture of VAT receipts, allowing the charity to reclaim a greater amount of VAT.

Integration with AccountsIQ

Kidney Care UK has integrated with AccountsIQ. This integration has delivered several key benefits, including improved accuracy, faster expense processing, and a more robust audit trail - enhancing overall efficiency within the finance function.

[AccountsIQ] works very well.

Great support

The support provided by ExpenseIn has been wonderful - responses are prompt whenever a question or issue arises. The team is consistently helpful and a pleasure to work with.

If we have a problem or question the support is immediate.

In summary

Kidney Care UK's end users are happy with the implementation of ExpenseIn.

The system was very well received, we have had many compliments about it from users.  

Kidney Care UK have gone on to recommend ExpenseIn to other companies in need of a streamlined expense management solution.

We are very pleased with our decision to use ExpenseIn and have recommended it to many.